Terms & Conditions

Terms of Service – HIGHCRUISES LLC

Welcome to HIGHCRUISES LLC – where premium quality meets a seamless shopping experience.

These Terms of Service (“Terms”) are designed to clearly outline your rights and responsibilities when interacting with us. By using our website, creating an account, or placing an order, you agree to these Terms.

Our goal is to make every step of your journey — from browsing to unboxing — as smooth and transparent as possible.

1. Eligibility
You must be 18 years or older (or have parental/guardian consent) to access or purchase from our website.
By using our site, you confirm that you meet these requirements.

2. Account Security
Creating an account allows you to track orders and enjoy a personalized experience.
Please provide accurate and current information when registering.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

3. Orders & Payments
All orders are subject to availability and acceptance by HIGHCRUISES LLC.
Prices are displayed in USD and may be updated without prior notice — but confirmed orders will always be honored at the price at checkout.
When you place an order, you authorize us (and our secure payment processors) to charge your chosen payment method for the total amount, including applicable taxes and shipping.

4. Shipping & Delivery
Orders are typically processed within 1 business day of payment confirmation.
Shipping times vary by carrier and destination, but we work with trusted partners to ensure timely delivery.
We are not responsible for delays caused by carriers, customs, or circumstances beyond our control, but we will assist you in tracking and resolving delivery issues.

5. Returns & Refunds
Eligible items may be returned within 30 days of delivery, provided they are unused, unwashed, and in original packaging.
Refunds are processed within 14 business days to the original payment method once the return has been received and inspected.
Please review our Return Policy for complete details before initiating a return.

6. Intellectual Property
All content on our website — including images, product designs, trademarks, and logos — is the property of HIGHCRUISES LLC and protected under U.S. copyright and trademark law.
Unauthorized use or reproduction is strictly prohibited.

7. Warranties & Disclaimers
We pride ourselves on quality and accuracy, but we cannot guarantee that every detail (such as product color on screen) will perfectly match reality.
The website and its contents are provided “as is” and “as available,” without warranties of any kind.

8. Limitation of Liability
To the fullest extent permitted by law, HIGHCRUISES LLC shall not be liable for indirect, incidental, or consequential damages, including lost profits.
Our total liability shall not exceed the amount paid for the product or service in dispute.

9. DMCA Notice & Copyright Protection
We respect intellectual property rights and respond promptly to legitimate claims.

Send notices to:
DMCA Agent
HIGHCRUISES LLC
Address: 75 S Shore Dr, Miami Beach, FL 33141, United States
Email: support@highcruises.com

Your notice must include:

• Identification of the copyrighted work

• URL of the infringing content

• Your contact information

• A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner

• Your signature (physical or electronic)

10. Electronic Communication
By using our website or sharing your email, you agree to receive important communications from us electronically. These may include order confirmations, updates, and promotional messages (you can unsubscribe at any time).

11. Governing Law
These Terms are governed by the laws of the State of Tennessee, USA, without regard to conflict-of-law principles.

12. Dispute Resolution
We encourage you to reach out to us first at support@highcruises.com to resolve any concerns quickly and fairly.
If an informal resolution is not possible, disputes will be resolved through binding arbitration administered by the American Arbitration Association (AAA).
You waive the right to a jury trial or class action.

13. Modifications to Terms
We may update these Terms periodically to reflect changes in our business or legal requirements. Updates will be posted with a new “Last Updated” date. Continued use of our site constitutes acceptance of the updated Terms.

14. Contact Us
We’re here to make your experience exceptional.

HIGHCRUISES LLC
Address: 75 S Shore Dr, Miami Beach, FL 33141, United States
Email: support@highcruises.com
Website: highcruises.com
Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)